FAQ Amacx
FAQ - Frequently asked questions about Amacx
Is Amacx new to you, or do you have a question? Use this FAQ to learn more about Amacx. Is your question not listed? Email or chat us.
Shipping and delivery
We deliver all over South Africa.
Please allow 3 business days for delivery, nad 5 business days if you are located in a remote area.
Please allow 3 business days for delivery. If you live in a remote area, please expect your parcel within 5 business days.
After placing your order, we start putting together your package almost immediately. It is therefore no longer possible to change your order. Are you in a hurry? Call us directly at +27 (0)82 575 9786, so we can see if there is anything we can do for you.
The most common mistake is a typo in your email address, which means you did not receive an order confirmation. Are you sure you entered everything correctly? Then check your spam filter in your mailbox. Are you still in doubt? Please contact us and we will be happy to help you.
Our packages are packed with great care, but unfortunately we cannot 100% prevent damage during transportation. If this happens, we want to find the best solution as soon as possible!
Email us at info@amacx.co.za with a picture of your package, your order number and a description of what went wrong. We will find a suitable solution as soon as possible.
Products
Amacx has a wide range of vegan products. Product pages will indicate exactly which products are vegan or vegetarian. The vegan logo also appears on product packaging.
All allergens are listed in bold and capitalised on the product pages by the ingredient list. You can also filter on the allergens in the webshop. We distinguish between the following allergens: fructose-free, gluten-free, lactose-free, peanut and nut-free, soy-free, and wheat-free. You can filter by vegan and vegetarian.
The expiration date represents the date by which food or a product (if stored properly) can be consumed without noticeable or essential changes in taste or quality, or with any risk to health.
Since this is a best-before date and not an expiration date, it is possible that the product may still be fit for consumption after the stated date. However, as a manufacturer, we cannot guarantee the quality of our products if they are consumed past the expiration date. Exceeding the expiration date can affect not only the taste, appearance and microbial spoilage of food, but also its effectiveness in exercise.
This is a question we get regularly. The Turbo Drink can be dosed in different ways, this is very convenient but also difficult to know how many scoops you should/can put in your water bottle and also in what size water bottle (500 or 750 ml).
The Turbo Drink is basically designed to be used in a 500 ml water bottle. Of course, you can also mix it in a larger water bottle, as long as you make sure you empty 1 water bottle per hour. Then it won't get in the way of your nutrition strategy, but you will supplement more fluids for your fluid balance.
Now to the mixing ratio. You can mix it so you have 80 grams of carbs in 1 water bottle, or you can reduce this to 60 or 40 grams of carbs per water bottle. When you choose which dosage depends on the combination of other (sports nutrition) products and how many carbohydrates you want to get in per hour.
- 80 grams of carbohydrates per bidon
Mix 5 scoops (85 grams) with 500 ml of water. - 60 grams of carbohydrates per water bottle
Mix 4 scoops (63 grams) with 500 ml of water, or mix 1 sachet of Turbo Drink on the Go 60 with 500 ml of water. - 40 grams of carbohydrates per water bottle
Mix 3 scoops (42 grams) with 500 ml of water, or mix 1 sachet of Turbo Drink on the Go 40 with 500 ml of water.
.
If you have trained your gut, it should be possible to absorb 120 grams of carbohydrates per hour with all Turbo Line products. For more explanation, read this article.