FAQ Amacx
FAQ - Frequently asked questions about Amacx
Is Amacx new to you, or do you have a question? Use this FAQ to learn more about Amacx. Is your question not listed? Email or chat us.
Shipping and delivery
We deliver all over South Africa.
You will receive your package within 2-3 business days.
After placing your order, we start putting together your package almost immediately. It is therefore no longer possible to change your order. Are you in a hurry? Call us directly at +27 (0)82 575 9786, so we can see if there is anything we can do for you.
The most common mistake is a typo in your email address, which means you did not receive an order confirmation. Are you sure you entered everything correctly? Then check your spam filter in your mailbox. Are you still in doubt? Please contact us and we will be happy to help you.
Our packages are packed with great care, but unfortunately we cannot 100% prevent that something can not be broken during transport. If this happens, we find it very annoying and want to find the best solution as soon as possible!
The best way is to email us at info@amacx.co.za with a picture of your package, your order number and a description of what went wrong. We will of course come up with a suitable solution as soon as possible.
Products
Amacx has a wide range of vegan products. Product pages will indicate exactly which products are vegan or vegetarian. The vegan logo also appears on product packaging.
All allergens are listed in bold and capitalised on the product pages by the ingredient list. You can also filter on the allergens in the webshop. We distinguish between the following allergens: fructose-free, gluten-free, lactose-free, peanut and nut-free, soy-free, and wheat-free. You can filter on vegan and vegetarian.
The expiration date represents the date by which food or a product (if stored properly) can be consumed without noticeable or essential changes in taste or quality, or with any risk to health.
Since this is a best-before date and not an expiration date, it is possible that the product may still be fit for consumption after the stated date. However, as a manufacturer, we cannot guarantee the quality of our products if they are consumed past the expiration date. The expiration of the expiration date can affect not only the taste, appearance and microbial spoilage of food, but also its effectiveness.
How much sports nutrition do I take per hour? Before we can answer this, it is important to know how long you will be exercising. The duration of exercise will help determine how many carbohydrates you can best supplement per hour. To make it easier, you can use the following rules during exercise to carry out your carbohydrate intake correctly:
- < 1 hour of exertion | Nothing or poor small amounts of carbohydrates.
- >1 - 2 hours | 30 - 60 grams of carbohydrates per hour.
- >2 - 3 hours | 60 - 90 grams of carbohydrate per hour, preferably in a 2:1 carbohydrate ratio.
- >2.5 hours | Up to 90 grams of carbohydrates per hour, in a 2:1 carbohydrate ratio.
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Assuming our Energy Line, a bar at Amacx contains an average of 30 grams of carbohydrates. If you then look at the table above, you should soon be eating 2-3 bars per hour. To make that easier, you can use a sports drink, best of all our Energy Drink. This sports drink supports your fluid balance & also directly your carbohydrate supply. Finally, this sports drink also contains 30 grams of carbohydrates which makes it easy to keep count. So a fine win-win situation!
Looking for more information? Then read our article: What carbohydrates do I need?
This is a question we get regularly. The Turbo Drink can be dosed in different ways, this is very convenient but also difficult to know how many scoops you should/can put in your water bottle and also in what size water bottle (500 or 750 ml).
The Turbo Drink is basically designed to be used in a 500 ml water bottle. Of course, you can also mix it in a larger water bottle, as long as you make sure you empty 1 water bottle per hour. Then it won't get in the way of your nutrition strategy, but you will supplement more fluids for your fluid balance.
Now to the mixing ratio. You can mix it so you have 80 grams of carbs in 1 water bottle, or you can reduce this to 60 or 40 grams of carbs per water bottle. When you choose which dosage depends on the combination of other (sports nutrition) products and how many carbohydrates you want to get in per hour.
- 80 grams of carbohydrates per bidon
Mix 5 scoops (85 grams) with 500 ml of water. - 60 grams of carbohydrates per water bottle
Mix 4 scoops (63 grams) with 500 ml of water, or mix 1 sachet of Turbo Drink on the Go 60 with 500 ml of water. - 40 grams of carbohydrates per water bottle
Mix 3 scoops (42 grams) with 500 ml of water, or mix 1 sachet of Turbo Drink on the Go 40 with 500 ml of water.
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If you have trained your gut, it should be possible to absorb 120 grams of carbohydrates per hour with all Turbo Line products. For more explanation, read this article.