FAQ Amacx

FAQ - Frequently asked questions about Amacx

If Amacx is new to you or you have a question, use this page to learn more. If your question is not listed, pop us an email or give us a call.

Shipping and delivery

Where does Amacx deliver?

We deliver all over South Africa.
Please allow 3-5 business days for delivery, depending on your location.

What is the delivery time of my order?

Please allow 3 business days for delivery. If you live in a remote area, you can expect your parcel within 5 business days.

Can I cancel my order?

After placing your order, we start putting together your package almost immediately. It is therefore no longer possible to change your order.
If you are in a hurry, please call +27 (21) 685 2628 and we will make a plan for you.

I haven't received communication yet, has my order gone through correctly?

Please check your spam folder to see if you received a confirmation email there. If there is nothing and you are still in doubt, please contact us and we will be happy to help you.

I received a damaged package, what is the best thing to do?

Our packages are packed with great care, but unfortunately we cannot 100% prevent damage during transportation. If this happens, we want to find the best solution as soon as possible!

Email us at info@amacx.co.za with a picture of your package, your order number and a description of what went wrong. We will find a suitable solution as soon as possible.

Products

Are there any products suitable for vegans?

Amacx has a wide range of vegan products. Product pages will indicate exactly which products are vegan or vegetarian. The vegan logo also appears on product packaging.

Can I still use Amacx products after the expiration date?

The date on our products is a 'best-before' date, which indicates when the product is expected to be at its peak taste and quality if stored correctly. While it is still be safe to consume after this date, we cannot guarantee flavour consistency or effectiveness beyond the best-before date. Using the product past this date may affect flavour, appearance, and its performance benefits during exercise.

How do I mix the Turbo Drink and how many scoops should I use?

Turbo Drink is designed for flexible use, which makes it convenient but can raise questions about scoops and bottle size. It is primarily intended for a 500 ml water bottle, but you can also use a larger bottle as long as you finish one bottle per hour. This ensures your nutrition strategy stays on track while supporting proper fluid balance.

Mixing options per 500 ml water bottle:

80 g of carbs: Mix 2 scoops with 500 ml of water
40 g of carbs: Mix 1 scoop with 500 ml of water, or use 1 Turbo Drink On-the-Go 40 sachet

The exact dosage depends on your combination of other sports nutrition products and how many carbohydrates you want per hour. With proper gut training, you can absorb up to 120 g of carbohydrates per hour using Turbo Line products.

For more detailed guidance, check out this article.

Why recovery matters

After a long and demanding endurance effort, your body is exhausted. Your glycogen stores are empty, your fluid balance is disrupted and your muscles have sustained damage.

To recover properly, your body needs:

Carbohydrates to replenish glycogen stores

Fluids and electrolytes to restore fluid balance

Protein to support muscle recovery

Skipping or delaying recovery slows adaptation and increases fatigue. Getting it right helps athletes return stronger: physically and mentally. This is where Amacx comes in.

Amacx Recovery Line Bundle